What the roofer thinks

George Packer at The New Yorker has some observations on the state of a world where some seem to find it easier to interact with technology than people.

He describes a fascinating conversation with the guy fixing his roof leak.

The experience is of a piece with this much earlier post by Adam on an article by Nicholas Carr in The Atlantic on whether Google was making us dumber.

Note the description of the ‘yuppie buffer’ an intermediary hired to talk to the repairman rather than the customer dealing directly.